Senior Manager of Cage Operations - The Cosmopolitan
Company: MGM Resorts International
Location: Las Vegas
Posted on: October 20, 2024
Job Description:
The SHOW comes alive at MGM Resorts InternationalHave you ever
wondered what it would be like to work in a place full of
excitement, diversity, and entertainment? Are you enthusiastic
about being a team player in one of the most fascinating industries
in the world? At MGM Resorts, we seek individuals like YOU to
create unique and show-stopping experiences for our guests.THE
JOB:The Senior Manager of Cage Operations is responsible for
overseeing departmental procedures, internal controls, and
reporting to ensure compliance with company policies, corporate
standards, and applicable state and federal regulations. This role
involves directing specific areas within the cage department to
optimize operational effectiveness and efficiency. The Senior
Manager will implement best practices, assess new products and
services, evaluate technology solutions, and stay informed about
current and emerging industry trends.THE DAY-TO-DAY:
- Manage efficient and cost-effective operations, including labor
management and supervision of all service aspects and the control
environment
- Evaluate staffing levels based on business demand while
monitoring and reporting on evolving operational needs
- Oversee hiring, scheduling, and staffing processes, and ensure
timely resolution of payroll issues
- Ensure guest service delivery aligns with the Company's
S.H.O.W. service standards and brand attributes, while measuring
performance consistently
- Guide and influence people, processes, and resources to align
with the business's best interests
- Foster and maintain trusting relationships and open
communication with the Corporate Treasury, Finance Shared Services,
Audit, and Corporate Compliance teams
- Perform additional job-related duties as assignedTHE IDEAL
CANDIDATE:
- Bachelor's Degree or equivalent experience
- Nevada State Gaming Registration
- Two (2) years of previous Cage experience in a similar resort
setting
- Four (4) years of previous Cage Management experience
- Three (3) years of previous Management experience
- Exemplifies Leadership, Integrity, and Courage
- Abilit to demonstrate ethical behavior and integrity regardless
of the situation
- Ability to leads and develop a high-performing, inclusive, and
diverse workforce
- Exceptional customer service and interpersonal skills to
communicate effectively with all stakeholders
- Must be able to work various shifts, including weekends and all
holidaysTHE PERKS & BENEFITS:
- Health & Income Protection benefits (for eligible
employees)
- Professional and personal development opportunities through
employee programs and network groups
- Free meals in our Cosmopolitan employee dining room
- Free parking on and off-shift at all MGM Resorts
properties
- Wellness incentive programs to help you stay healthy physically
and mentally
- Access to company hotel, food and beverage, retail, and
entertainment discountsFULL JOB DESCRIPTION:Are you ready to JOIN
THE SHOW? Apply today!
Keywords: MGM Resorts International, North Las Vegas , Senior Manager of Cage Operations - The Cosmopolitan, Accounting, Auditing , Las Vegas, Nevada
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