Branch Service Manager (Flamingo / Sandhill Branch)
Company: Zions Bancorporation
Location: Las Vegas
Posted on: October 18, 2024
Job Description:
Nevada State Bank, a division of Zions Bancorporation, N.A., was
founded on Dec. 9, 1959 by 12 businessmen full of Nevada's
pioneering spirit. As a full-service bank, we offer a complete
range of , , and services. Our colleagues regularly volunteer in
their communities and have been dedicated to helping make Nevada a
better place to live for more than 60 years. By embracing the
bank's Core Values of extraordinary service, adaptability,
teamwork, communication, development, accountability, community,
and respect-we have built a culture of service and engagement. NSB
has a commitment to career development through tuition
reimbursement and continuous learning opportunities, in addition to
other competitive benefit offerings. We offer medical benefits on
day one, 401k matching, and paid holidays. With a strong belief in
diversity, equity, and inclusion, NSB offers several colleague-led
diversity forums with the intent to ensure representation and
cultural sharing among our colleagues. At Nevada State Bank, we
truly believe that it matters WHO you work with. We are now
accepting applications for a Branch Service Manager to join the
team located at our Flamingo / Sandhill branch in Las Vegas, NV.
Essential Functions:
Be responsible to manage the branch
service, sales and operations functions to achieve the strategic
goals of the branch in coordination with a Branch Manager or
Business Center Manager.Be responsible to perform the following
tasks and/or regularly makes substantially weighted recommendations
regarding: interviewing, selecting, hiring, performance
evaluations, advancement and termination of employees.Be
responsible for training, coaching and mentoring employees.Provide
leadership and training for the sale and referral of bank products
and services.Be responsible to resolve and respond to client
service issues, complex client complaints and questions.Direct the
work of managed employees.If needed, schedule and set hours of
work.Maintain production or sales records for use in supervision
and/or performance management of employees, appraises employee
productivity and efficiency.Recommend promotions or other changes
in employee status, handles employee complaints and
grievances.Perform other duties as assigned. Qualifications:
2+ years experience in retail
banking, sales, new accounts, customer service, loan processes or
other directly related experience. (Combination of education and
experience may meet requirements.)Knowledge of the banking
industry, processes, procedures, regulations and products.Knowledge
of lending process and procedures.Strong customer service,
relationships building, sales and management skills.Able to handle
various client concerns and problems.Good communication skills,
both verbal and written.Knowledge of computer programs, i.e. word
processing, spreadsheets etc.Ability to set and maintain high
quality work standards.Ability to lead a group.Ability to deal
effectively with people in various job capacities.Excellent problem
solving and communication skills.High School diploma or equivalent.
Benefits:
Medical, Dental and Vision Insurance
- START DAY ONE! Life and Disability Insurance, Paid Parental Leave
and Adoption Assistance Health Savings (HSA), Flexible Spending
(FSA) and dependent care accountsPaid Training, Paid Time Off (PTO)
and 13 Paid Holidays, (includes Nevada Day & Family Day)401(k) plan
with company match, Profit Sharing, competitive compensation in
line with work experience Mental health benefits including coaching
and therapy sessionsTuition Reimbursement for qualifying employees
Employee Ambassador preferred banking productsPay range (depending
on experience): $47,500K - $60K
Keywords: Zions Bancorporation, North Las Vegas , Branch Service Manager (Flamingo / Sandhill Branch), Executive , Las Vegas, Nevada
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