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Project and Services Consultant

Company: VirtualVocations
Location: Henderson
Posted on: October 16, 2024

Job Description:

A company is looking for a Project & Services Consultant to assist customers and internal partners with product implementation and support.



Key Responsibilities

Manage customer support requests and troubleshoot issues related to digital products
Coordinate changes and updates to customer implementations and conduct system evaluations
Collaborate with internal teams and external vendors to ensure project success and customer satisfaction


Required Qualifications

Bachelor's degree in Business, Computer Science, or a related field, or equivalent experience
3-5 years of experience in technical customer service, preferably in the financial services or FinTech industry
Familiarity with SaaS solutions and case tracking software
Experience in consumer lending or mortgage servicing is preferred
Knowledge of Sagent's LoanServ and Tempo products is a plus

Keywords: VirtualVocations, North Las Vegas , Project and Services Consultant, Professions , Henderson, Nevada

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